Repairs should be sent to the following address:
Footprints: Attention Repairs
1339 Massachusetts Street
Lawrence, KS 66044

Please include your contact information and form of payment for the repair (return shipping and handling charges will be applied-see chart below). If you are uncertain about the best repair option for you, please indicate that you would like to be contacted with a recommendation based on our evaluation of your shoes.

If you have any questions about repairs, please contact us Monday-Saturday from 9am-6pm CST at #1-800-488-8316.

Merchandise Total Standard 2nd Day Air Next Day Air up to $30 $6 $16 $26 $30.01 - $60 $8 $18 $28 $60.01 - $100 $10 $20 $30 $100.01 - $200 $12 $22 $32 $200.01 - $300 $14 $24 $34 over $300 $16 $26 $36 Orders shipping to Kansas residents will have sales tax applied. Shipping addresses in Alaska, Hawaii, or U.S. territories will have an additional $2 surcharge applied. $4.95 Birkenstock Cork Life This is a latex-based cork sealant that does not produce fumes and dries clear. ...  [read more]  $4.95   $5.95 Birkenstock Leather Cleaner Liquid leather cleaner suitable for most types of leather.  [read more]  $5.95   $3.00 Barge contact cement This is a contact cement that can be used for many footwear repairs. Dries in a...  [read more]  $3.00   $4.95 Brush for nubuck and suede Keep your suede and nubuck footwear looking fresh and new. The combo brush has ...  [read more]  $4.95   Back to Top

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